DIGITAL
KIOSKS

E-government solutions to increase fundraising efforts

Electronic Kiosks a true regulatory improvement

Electronic Kiosks A high impact project

  • Social
  • Political
  • Fundraising
Are you providing enough resources for citizens to make inquiries about governmental procedures? Are citizens complaining about poor service on behalf of public officials, leading to citizens not paying taxes? Are citizens demanding extended office hours, and more locations to complete governmental procedures to reduce traveling times?Want to meet your needs and can not find the software to suit you? Can you imagine meet the requirements of their customers in real time? Would you like to increase the profitability of your business with software that works to suit your needs? Your workload will grow technologically prevents the passage that you want and need a production line?

Government Modernization and Innovation.

Digital Multiservice Kiosks are self-serve modules that are placed in strategic locations, which operate as an automated one-stop window offering a simple way of processing multiple governmental procedures. All of this through simple, friendly and intuitive interphases.

State and Municipal public administrations have shown improvements in the instrumentation and execution of internal control systems for the areas of human, material and financial resources. Nonetheless, strategies that enable citizen participation and better response times should be implemented.

Forget about constant citizen complaints such as: reduced hours of operation, high operation costs, long queues and wait times, poor customer service, poor image perceived by the citizens, excessive processes for each procedure, the travelling costs associated with moving from one government office to another, among others.

  • Striking Organizational Image and Presence

Electronic Kiosks are the best alternative to promote your product, service or image. Increase your brand presence by being established in strategic, high traffic locations.

  • Custom Kiosks

We can design, develop and install your kiosk as a customer service tool that caters to your target market.

  • Extended Office Hours

Our kiosks are available to serve your clients 24/7, 365 days a year, answering questions, providing resolution to customer requests and providing information through a dedicated data base.

  • Multiservice Module

Offering multiple governmental services through an automated One-stop Window system.

  • Multimedia Animation

Capable of reproducing high quality audio and video to reinforce the message you are trying to convey.

  • Quicker Procedure processing times

Thanks to our kiosk’s automated system, that is both quick and efficient, you can avoid long line-ups and avoid redundant procedures

  • Multi-service Digital Kiosk.
  • Designed for shopping malls and strategic sidewalk locations (downtown landmarks, administrative offices, city surroundings, etc.).
  • Steel Cabinet
  • Industrial Processing Unit
  • Vandal-proof 15” touch screen.
  • Barcode reader.
  • Coin slot.
  • 3 coin dispensers of 3 different denominations.
  • Bill slot.
  • Bill dispenser.
  • Coin collection bin.
  • Electronic payment interphase.
  • No-Break uninterrupted protection system.
  • Industrial thermal invoice printer.
  • Sound System.
  • Power Source for electronic systems.
  • Remote surveillance camera.
  • Ventilation System.
  • Magnetic Stripe Reader and Smart Chip for debit and credit cards.
  • Cellular Modem and Remote Assistance.
  • Phone Cabin
  • Multi-service Digital Kiosk.
  • Designed for shopping malls and strategic sidewalk locations (downtown landmarks, administrative offices, city surroundings, etc.).
  • Steel Cabinet
  • Industrial Processing Unit.
  • Vandal-proof 15” touch screen.
  • Barcode reader.
  • Coin slot.
  • 3 coin dispensers of 3 different denominations.
  • Bill slot.
  • Bill dispenser.
  • Coin collection bin.
  • Electronic payment interphase.
  • No-Break uninterrupted protection system.
  • Industrial thermal invoice printer.
  • Sound System.
  • Power Source for electronic systems.
  • Remote surveillance camera.
  • Ventilation System.
  • Magnetic Stripe Reader and Smart Chip for debit and credit cards.
  • Cellular Modem and Remote Assistance.
  • Phone Cabin.
  • Steel Cabinet.
  • Industrial Processing Unit.
  • Vandal-proof 15” touch screen.
  • Barcode reader.
  • Coin slot.
  • 3 coin dispensers of 3 different denominations.
  • Bill slot.
  • Bill dispenser.
  • Coin collection bin.
  • Electronic payment interphase.
  • No-Break uninterrupted protection system.
  • Industrial thermal invoice printer.
  • Sound System.
  • Power Source for electronic systems.
  • Ventilation System.
  • Magnetic Stripe Reader and Smart Chip for debit and credit cards.
  • Cellular Modem and Remote Assistance.
  • Laser Printer.
  • Dynamic Advertising System (PD) with Dual View 32” LCD Monitor.
  • Digital Consultation Kiosk.
  • Its purpose is 100% informational services.
  • Carbon layered high resistance cabinet.
  • Industrial CPU.
  • 17” LCD monitor.
  • Uninterrupted protection system.
  • Vandal-proof Keyboard.
  • Ventilation System.
  • Vandal-proof touchscreen monitor.
  • High fidelity sound system.
  • Industrial thermal invoice printer.
  • Polaris Kiosk
  • Digital Consultation Kiosk.
  • Its purpose is for payment processing with debit and credit cards.
  • Carbon layered high resistance cabinet.
  • Industrial CPU.
  • Ventilation System.
  • Vandal-proof 15” Touchscreen monitor.
  • Uninterrupted protection system.
  • Ticket Laser printer.
  • High fidelity sound system.
  • Barcode reader.
  • Dynamic Advertising System (PD) with Dual View LCD Monitor.
  • Its purpose is for payment processing with debit and credit cards.
  • Carbon layered high resistance cabinet.
  • Industrial CPU.
  • Ventilation System.
  • Vandal-proof 15” Touchscreen monitor.
  • Uninterrupted protection system.
  • Ticket Laser printer.
  • High fidelity sound system.
  • Barcode reader.
  • Dynamic Advertising System (PD) with Dual View LCD Monitor.

Benefits you will obtain by taking advantage of a digital kiosk in your organization Digital Kiosks are self-serve modules that integrate: hardware, touchscreen monitors, printers, microphones, keyboards, and software. They allow your organization to expedite various services, as well as provide information in an innovative and efficient manner.<

With Digital Kiosks, users will be able to obtain different benefits such as having a convenient way to access relevant information and the ability to efficiently complete transactions 24/7.

Digital Kiosks are also an excellent alternative to promote your products, services and corporate identity. These kiosks are strategically placed in high traffic locations, and can bring significant savings in matters of staffing.

Thanks to its high applicability, a digital kiosk can act as a: customer service agent, sales person, trainer, presenter, and more.

Benefits of implementing a Digital Kiosk:

  • Increased revenues.
  • New revenue streams.
  • Increased citizen/customer service.
  • Significant cost reduction.
  • Efficient allocation of resources.
  • Administrative and staffing cost reduction.
  • Business Growth.
  • Market Intelligence.
  • Improved citizen/customer satisfaction.
  • Improved customer reviews on social media.

Some Key functions of Digital Kiosks

  • Able to operate 24/7, 365 days a year.
  • Ability to explain and present all kinds of information in an effective manner.
  • Ability to reproduce videos and high quality animations in order to strengthen corporate identity.
  • Ability to promote products, services, special events, and promotions.
  • Ability to display you company’s website.

Electronic Kiosks

Justification:

Government modernization and innovation must be oriented towards the achievement of campaign goals, as well as the betterment of the status quo.

In this context, we have seen government efforts in the implementation of internal control systems in the areas of human resources, infrastructure and finance. Nonetheless, strategies must be implemented that allow government administrations to become more citizen-centered. These strategies must provide the ability to increase the response capability for citizen demands, as well as being able to offer efficient tools for citizen participation.

Problematic:

The increase in population has increased the number of users requiring the processing of a government procedure. These users demand the optimization of governmental processes.

  • Reduced hours of operation
  • High operation costs
  • Travelling times associated with reaching the correct government office to complete a procedure
  • Long line-ups
  • Poor service
  • Poor impression on citizen’s minds
  • Excess in procedures
  • Taxes and fees not paid due to the inefficient processes.

Solution

Governments are recognizing these shortcomings and are now EVOLVING into the new E-government era.

Digital Multiservice Kiosks are self-serve modules that are placed in strategic locations, which operate as an automated one-stop window offering a simple way of processing multiple governmental procedures.

Kiotech-Estrasol possesses both the experience and the human and technological resources to implement Electronic Kiosks.

Services that can be offered through Electronic Kiosks:

  • Civil Registry
  • Birth Certificates
  • Marriage Certificates
  • Death Certificates
  • Divorce Certificates
  • Account Balance Inquires
  • Payments and Contributions
  • Zero Balance Letters
  • Various Tax Payments
  • Property Rights Transference
  • License Plates
  • Car Property Tax Payments
  • Transit Ticket Consultations
  • General Inquires
  • Primera Imagen – Multipurpose Service Kiosks
  • Segunda Imagen (izquierda a derecha) – Multiservice Islands
  • Tercera Imagen – Consultation Kiosks

Our Kiosks are enticing and provoke the urge to approach them. They achieve the perfect balance between practicality, esthetics, and utility. We design them using ergonomic principles to ensure that they are easy to install, use, and requiring minimal maintenance.

Multiservice Kiosks

They offer the ability to process transactions with cash and credit card payments. 136 units implemented throughout Mexico.

Work Team

More than 50 team members working on engineering and software development with an average 5 years of experience. Leading company in Mexico.

Implemented Islands

25 Islands installed throughout Mexico.

Consultation Kiosks

450 Consultation Kiosks installed.

Some of our clients:

States: Colima, Chiapas, Yucatan, Guerrero, Oaxaca

Cities:Guadalajara, Zapopan, Tlaquepaque, Puerto Vallarta, Queretaro, Acapulco We offer refference letters from any of our implemented projects.

Improve and evolve Government’s services.

Multiservice Electronic Kiosks are self-serve modules that work as an automated single-window offering multiple governmental services. They are placed in strategic locations with the goal of bringing these services closer to citizens.

Civil Registry

  • Birth Certificates.
  • Marriage Certificates.
  • Death Certificates.
  • Divorce Certificates.

Public Institutions and Government-owned Corporation

  • Account Balance Inquires
  • Payments and Contributions
  • Zero Balance Letters

Municipal Services

  • Various Tax Payments
  • Property Rights Transference
  • Permit Renewals
  • Population Registry Updates

Other Services

  • License Plates (this service requires the license plate dispensing module)
  • Criminal History Letters
  • Housing Tax Payments
  • Employment Tax Payments

Vehicular Procedures

  • Car Property Tax Consultations
  • Car Property Tax Payments
  • Transit Ticket Consultations
  • Transit Ticket Payments
  • Vehicle Payment Certificates
  • Driver’s License Duplicates
  • Driver’s License Renewals
  • Our commitment is to provide true services in each of our projects. We are approved in CMMI level 3.

    ---------- We are also certified in the Mexican standard for software development, Moprosoft level 1. ----------

Our clients Digital Kiosks
Have given us their trust

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August 7, 2014 | Kioscos